From your account

On the website: Account → Delete account. In the app: Account → Delete account. We ask you to type “delete” and your password to confirm.

If you can't sign in

Write to us from the e-mail address of your account through our contact channels and say “delete account”.

What is deleted

Your account and profile, your saved places and lists, the trips you own, your messages, your points, your notification settings and your registered devices. Deletion is final.

Your published reviews and answers

They stay visible without your name, because they help other travellers.

If you own a business

If you are the only owner of a business on Traylo, transfer ownership to someone else or delete the business first, then delete your account.

What remains

• Support messages you sent, deleted 24 months after the request is closed.
• Totals that don't carry your identity, such as a page's number of visits.
• What you saved on this device before signing in stays on it, and you can clear it when you delete your account.

Questions

For any question about your data, see privacy and data protection.